FAQs

• Your subscription will be activated once you receive your activation credentials in your email.

New subscriptions are activated within 30 minutes to 2 hours of invoice payment.

Although you can use your m3u subscription on multiple devices, you can only stream on one device at a time.

Consider using a VPN only if your internet service provider is restricting or slowing down your connection. Otherwise, a VPN isn’t necessary, as our service is entirely secure to use.

If you’re still having problems, check your internet speed directly on your streaming device. Go to fast.com and run a speed test. Your speed should be at least 20 Mbps. If it’s not, then it can be your internet provider throttling your connection, this could be causing the buffering.

If you’re having trouble logging in, please try the following:

1. Check your internet connection. Make sure your router and device are turned on and that you have a strong signal.
2. Try restarting your device. This can sometimes fix minor software glitches.
3. Check if your account is being used on another device. You can only be logged in to your account on one device at a time.

If you’re still having trouble, please contact customer support for assistance.

We accept PayPal through secured payment gateway with automatic currency conversion and no hidden fees.

Yes, we offer refunds. Please review our refund policy at the following link: Refund Policy